Data Protection Policy

Tkk10 Privacy Policy — Your data is safe with us

Your privacy is our top priority at tkk10. This Policy clearly sets out what information we collect, why we collect it, how it is stored, and what rights you have over your data.

Last updated: January 1, 2026 SSL encrypted Available in Bengali
At a glance
Your Data Is Never Sold to Third Parties
256-bit SSL Encryption
You have the right to have your information deleted
You Control Your Cookies
Regular Security Audits
1

Introduction & Scope

Tkk10 (referred to as "we", "the platform", or "tkk10") operates an online gaming platform for players in Bangladesh. This Privacy Policy ("Policy") explains what information we collect when you use the tkk10 website or mobile app, how we use that information, and the measures we take to keep it safe.

This Policy applies to all tkk10 services, games, promotions, and customer support. By using tkk10, you agree to this Privacy Policy. If you do not agree with any part of this Policy, please refrain from using our platform.

This Privacy Policy has been prepared in English for the convenience of users in Bangladesh. In the event of any legal dispute, the English version shall take precedence.

We believe transparency is the foundation of trust. This Policy has been written in plain language so you can easily understand exactly what we do with your information.

2

What Information We Collect

Tkk10 collects several types of information — some provided directly by you, and some collected automatically by the platform. A detailed breakdown is provided below:

Data Type Example Reason for collection
Identity Information Name, date of birth, NID number KYC verification & age confirmation
Contact Information Mobile number, email address Account verification & notifications
Financial information Mobile Banking/Nagad number, bank account Transaction Processing & Fraud Prevention
Device Information IP address, browser, OS Security & Session Management
Gaming Activity Game history, bet amounts, wins & losses Responsible Gaming & Service Improvement
Location data City, country (IP-based) Compliance with geographic restrictions

We never store your full payment card number or bank PIN. All payment processing is handled exclusively through secure third-party payment gateways.

3

How Your Information Is Used

Tkk10 uses your information solely for legitimate and transparent purposes. We never use your data without a valid reason. The primary purposes are outlined below:

  • Account management: For your registration, login, password reset, and profile updates.
  • Transaction processing: To ensure deposits and withdrawals are processed safely and accurately.
  • KYC verification: To verify your identity in compliance with international Anti-Money Laundering (AML) regulations.
  • Customer Service: To handle your complaints, queries, and support requests.
  • Promotional Communications: To keep you informed about new offers, bonuses, and updates (you can opt out at any time).
  • Security Assurance: To prevent fraud, multiple accounts, and unauthorized access.
  • Responsible Gaming: To detect problem gambling patterns and send timely alerts.
  • Service Improvement: For statistical analysis to enhance your gaming experience.

tkk10 never sells your information to third parties for advertising resale or any commercial gain.

4

Data Sharing Policy

We believe your data belongs to you. That is why tkk10 shares information with third parties only in limited circumstances and under strict controls. Those circumstances are clearly outlined below:

  • Payment Providers: Only the information necessary to process transactions is shared with payment gateways such as Mobile Banking, Nagad, Rocket, and others.
  • KYC partner: Limited data is shared with a licensed KYC provider for identity verification purposes.
  • Legal authorities: When we are legally required to provide information pursuant to a court order or a lawful request from the Government of Bangladesh.
  • Technology Service Providers: Trusted technology partners for cloud storage and server management, bound by strict confidentiality agreements.

All of our third-party partners are contractually bound to uphold tkk10's privacy standards. They may not use your information for their own purposes.

In the event of a business transfer or merger, your information may be passed to the new owner. You will be notified in advance, and the same privacy protections will continue to apply.

5

Data Security Measures

Tkk10 uses industry-leading security technology to protect your information. These are not just promises — they are real, active measures:

  • 256-bit SSL/TLS encryption: All communication between your browser and our servers is encrypted.
  • Two-Factor Authentication (2FA): An additional OTP check at login adds an extra layer of security to your account.
  • Firewall & DDoS Protection: Our servers are protected against external attacks.
  • Regular Security Audits: Independent cybersecurity experts conduct regular audits of our systems.
  • Password Hashing: Your password is never stored in plain text — bcrypt hashing is used at all times.
  • Restricted access: Only authorized personnel are permitted to access data on a need-to-know basis.

In the event of a data breach, we are required to notify affected users and the relevant authorities within 72 hours.

6

Cookie Policy

Tkk10 uses cookies and similar tracking technologies to improve your browsing experience. Cookies are small text files stored in your browser.

Cookie Types Purpose Duration
Essential Login session, security token At end of session
Functionality Language preference, UI settings 1 year
Analytics Page views, user behaviour 3 months
Performance Loading time, error detection 30 days

You can disable or delete cookies at any time through your browser settings. Please note, however, that disabling essential cookies may affect the functionality of certain platform features.

7

Your data rights

You have full control over your personal information at tkk10. In line with international data protection standards, you are entitled to the following rights:

Your Data Rights

Your rights over your personal information at tkk10

Access

You can request details of what information we hold about you. We are obliged to respond within 30 days.

Right to Rectification

If any of your information is incorrect, you can request a correction. You can also update your details directly from your account profile.

Right to Erasure

When an account is closed, your personal information is deleted after a set period. Data required for legal compliance is retained as necessary.

Objection to Processing

You may object to the use of your data for marketing or promotional purposes and opt out at any time.

Data Portability

You can request a download of your data in a machine-readable format (CSV/JSON).

Restriction of Processing

Under certain circumstances, you may request that the processing of your data be temporarily restricted.

To exercise any of these rights, please contact our support team. We will respond within 30 business days.

8

Data Retention Period

Tkk10 retains your information only for as long as necessary. Data that is no longer needed is automatically deleted after a set period.

  • Active account: All data is retained for the duration that the account remains active.
  • Transaction records: Retained for a minimum of 5 years in accordance with financial regulatory requirements.
  • KYC documents: Retained for up to 5 years after account closure (in accordance with AML regulations).
  • Customer Service Records: Retained for up to 2 years after the issue is resolved.
  • Cookies & Browsing Data: Typically deleted within 30 to 90 days.
  • Personal Data of Closed Accounts: Deleted within 1 year unless required for legal obligations.

Data may need to be retained beyond the standard timeframes for legal investigations or dispute resolution. Where this applies, the relevant user will be notified.

9

Protection of minors

Tkk10 is strictly for users aged 18 and above. We do not collect information from minors under any circumstances, nor do we permit them to use the platform.

  • Age is verified at registration, and date of birth is confirmed during the KYC process.
  • If a user registers while under the age of 18, their account will be immediately closed and all associated data will be deleted.
  • If you believe a minor is using our platform, please notify our support team immediately.

Protecting minors is the cornerstone of our responsible gaming policy. This is an area where we make no exceptions.

10

Policy Updates & Contact

Tkk10 may update this Privacy Policy from time to time. The Policy may change in line with updates to our services, technology, or applicable laws.

  • For significant changes, we will send advance notice to your registered email address.
  • For minor changes, only the "Last Updated" date at the top of this page will be revised.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.

For any privacy-related questions or concerns, you can reach our data protection team at:

Email communication
We typically respond within 2 to 3 business days.

Why tkk10 Separate Privacy Policy

We don't just make promises — we back them up

End-to-end encryption

Every data transfer is encrypted with 256-bit SSL — the same level of security used in the banking sector.

Transparent KYC process

Identity verification is carried out only when required by law. KYC information is never used for marketing purposes.

Your Data Is Never Sold

Tkk10 never sells your personal information to third parties under any circumstances. This is a core principle we do not compromise on.

In your control

Turning off promotional emails, managing cookies, or deleting your data — it's all in your hands and can be changed at any time.

Regular Audit Verification

Our data protection standards are continuously verified through independent third-party cybersecurity audits.

Bengali-Language Support

Have privacy questions? Chat with us anytime — 24/7 live chat support is available.

About Privacy FAQ

Questions our users ask most often

Never. Your mobile number is used solely for OTP verification, important account notifications, and promotional messages with your consent. Sharing your mobile number with third parties is strictly against tkk10 policy.

In accordance with international AML (Anti-Money Laundering) regulations, KYC documents are retained for a maximum of 5 years after account closure, after which they are securely deleted. This retention is a legal requirement, not a choice we make.

Yes, data portability is your right. Contact our support team to request a download of your account data in CSV or JSON format. We will have it ready and sent to you within 15 business days.

Every promotional email includes an "Unsubscribe" link at the bottom. You can also update your notification preferences in your profile settings or contact our support team — changes will take effect within 48 hours.

Yes, absolutely. In the event of a data breach, we are required to notify affected users by email and SMS within 72 hours. The relevant regulatory authorities will be informed at the same time, and immediate steps will be taken to resolve the issue.
Your information is in safe hands

On a Trusted Platform Start Playing

Having read the tkk10 Privacy Policy, we hope you feel confident about how carefully we handle your data. Go ahead and create your account — enjoy gaming with peace of mind.

256-bit
SSL encryption
0%
Data Sale
24/7
Security monitoring
72 hours
Breach Notification
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